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I help overwhelmed service-based business owners take back 10+ hours a week by streamlining their operations, optimize their systems, and fixing their messy CRMs; without them having to micromanage a thing.
Running a service business shouldn't feel like drowning in your own inbox.
Running a service business shouldn't feel like drowning in your own inbox.
You're talented at what you do. But between chasing leads, onboarding clients, following up, sending contracts, and managing the backend...
There's barely time to do the actual work. Something has to give.
Your CRM is a mess and you're dropping leads.
Client onboarding is inconsistent every single time.
You're doing everything manually. Nothing is automated.
Admin is eating hours you don't have
Strategic operations support, not just task management.
Strategic operations support, not just task management.
I step in as your Online Business Manager: auditing, building, and running the systems that keep your business moving. You focus on your clients. I handle the rest.
CRM setup & management
HoneyBook and Dubsado (and more) audits, builds, and ongoing management so your client pipeline actually works.
Workflow automation
From inquiry to final delivery, your client journey runs on autopilot. Consistently. Every time.
Client experience design
Contracts, questionnaires, onboarding sequences, and follow-up flows that make you look polished.
Operations strategy
Monthly audits, SOP documentation, and proactive recommendations before problems become fires.
Two ways to work together.
Two ways to work together.
Both are monthly retainers. No surprise scope creep, no nickel-and-diming. Just consistent, strategic support.
The Foundation - $1,500 / month
The Foundation - $1,500 / month
For businesses ready to get organized
CRM management, maintenance & optimization
Workflow and process optimization
Client pipeline visibility + follow-up systems
Monthly systems audit & recommendations
Implementation support for approved system improvements
Weekly 30-min operations review call
Async operation support within 24 hours
The Partnership - $2,500 / month
The Partnership - $2,500 / month
For businesses ready to scale
Everything in The Foundation
Team onboarding + offboarding systems
Full CRM build or complete workflow build/rebuild
SOP creation & documentation
End-to-end client experience oversight
Weekly 30-min operations review call
Priority response during client support hours
What clients are saying:
What clients are saying:
"Since implementing new systems and automations, I have more time for sales. Which means more revenue for the business. I'm excited to see the growth you bring this year!"
Cody M.
Texas Bed Bug Experts
"Desteeni was thorough, detail oriented, and super communicative throughout the entire process. I love the outcome and all the wealth of knowledge she shared."
Maryssa McKenzie, M.S., BCBA, LBA
Root + Rise Therapy
Hi, I'm Desteeni! Founder & Online Business Manager of D McChesney & Co.,
Hi, I'm Desteeni! Founder & Online Business Manager of D McChesney & Co.,
With over 10 years of cross-industry experience in corporate operations, project management, and payroll, I don't just check tasks off a list. I step in as your strategic partner. The person who treats your business like it's my own, who spots the bottlenecks before they become breakdowns, and who builds the systems that let you grow without burning out. D McChesney & Co. exists because talented business owners deserve a backend that works as hard as they do.
Ready to stop running on chaos?
Ready to stop running on chaos?
Book a free 30-minute discovery call. No pressure, no pitch. Just a conversation about where your operations are and where they could be.
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